Last Updated: 24 September 2026
Vale-den.com is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and explains your rights under this regulation.
For the purposes of GDPR, the data controller is:
vale-den.com
147 Alcester Road South
Kings Heath
Birmingham
B14 7JQ
United Kingdom
Email: [email protected]
You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within one month of your request.
If you believe any information we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to such requests within one month.
Also known as the "right to be forgotten," you can request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict processing of your personal data in specific situations, such as when you contest the accuracy of the data or object to our legitimate interests.
You can request that we transfer your personal data to another organisation or directly to you in a structured, commonly used format.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.
We process personal data only when we have a lawful basis to do so:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Typical retention periods include:
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach, as required by GDPR.
We do not routinely transfer personal data outside the United Kingdom or European Economic Area. If such transfers become necessary, we will ensure appropriate safeguards are in place as required by GDPR.
Our services are not directed at children under 16 years of age. We do not knowingly collect personal information from children.
We engage third-party service providers to process personal data on our behalf. These processors are contractually bound to comply with GDPR requirements and process data only according to our instructions.
To exercise any of your GDPR rights, please contact us at:
Email: [email protected]
Address: 147 Alcester Road South, Kings Heath, Birmingham, B14 7JQ, United Kingdom
We will respond to your request within one month. If your request is complex or we receive multiple requests from you, we may extend this period by two additional months, and we will inform you of such extension.
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
Website: ico.org.uk
We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last revised.